Frequently Asked Questions
Find answers to many questions!
-
How to resolve the LP code for C-series chamber vacuum sealers
Press the' Stop' button to resolve the LP (Lost Power) code on C-series chamber vacuum sealers.
Keep reading -
How to reset the wireless configuration
Since the factory reset process does not reset the wireless settings, this process needs to be performed separately if you wish to clear the current wireless configuration. To reset the wireless configuration, perform this process twice. Press and hold the “°C/°F” and “Start/Stop” buttons until the Wireless icon on the Control Panel begins to flash. Allow the wireless icon flash to...
Keep reading -
How to factory reset the Imersa and Perfecta series products
With the unit plugged in, press the Power button to activate the control panel. Press and hold the ‘Start’ and ‘+’ (or ‘^’ depending on the device). The unit will beep, the timer will change to 24:00, and the temperature will change to 60 C.
Keep reading -
How to use your Frysta blast freezer
The Frysta series blast freezers are designed with ease of use in mind. To get optimal functionality from your unit, remember these few important items.
Keep reading -
How to factory reset the Vertical Vac Elite
With the side power switch on, press the Power button to activate the control panel. Open the door and press and hold the Stop and Seal buttons simultaneously until the digital display shows 'rS' and the unit beeps.
Keep reading -
How to factory reset the V70v, C15v, and C17v chamber vacuum sealers
With the unit in Power Saving mode (LED displays “OFF”), press “Seal” + ”Set” buttons simultaneously for 3 seconds. When the machine beeps and displays DE and rS, the default settings will be restored.
Keep reading -
How to factory reset the C20v, C25v, and C30v chamber vacuum sealers
With the unit in Power Saving mode (LED displays “OFF”), press the “Set” + ”^” buttons simultaneously for 3 seconds. When the machine beeps and displays rS, the default settings will be restored.
Keep reading -
Switching between C and F on Frysta blast freezers
To switch between Celsius and Fahrenheit temperature values on the Frysta blast freezers, press and hold the 'SET' and '-' buttons for 3 seconds until the setting changes.
Keep reading -
How can I vacuum seal liquid-rich ingredients with the Handheld Vac 'n Seal?
Yes, you can use the Handheld Vac 'n Seal to freeze soups, stews, and chilis. The key is to fill the bags and place them lower than the countertop so when you vacuum the bag tight, you can monitor the liquid and not suck it into the device. Once the liquid rises to the valve area on the bag, stop...
Keep reading -
Is there a simple method to keep the Vac 'n Seal or Vac 'n Seal Elite gasket from getting crushed?
Storing your Vac 'n Seal or Vac 'n Seal Elite with the lid closed and locked will prematurely crush the gasket and impact the effectiveness of the vacuum. A simple way to store your Vac 'n Seal or Vac 'n Seal Elite to save the gasket is to retain and use the small cardboard V from the original packaging. If...
Keep reading -
My network name changed. How can I get my Vesta device to connect to the new one?
Here are steps to successfully change a Vesta device from one network to a new one: Turn on the Vesta device from Standby mode. Press the C/F and Start/Stop buttons to start the pairing sequence. The WiFi symbol will blink quickly and then shut off. When the WiFi symbol is unlit, the previous settings have been cleared and allows the...
Keep reading -
Why do I see <unknown ssid> as the SSID when pairing via the Vesta app?
There are two possible solutions for this issue. If using the Vesta app version 1.1, upgrade to the latest version of the Vesta app and accept ALL permissions requested. If using the latest version of the Vesta app on an Android phone, be sure to allow Phone and Location permissions. The issue is caused by changes in iOS 13 and...
Keep reading -
Connecting your Imersa, Imersa Elite , or Perfecta to Wi-Fi
Please follow the process below in order to connect your Perfecta, Imersa, or Imersa Elite to your 2.4 Ghz wireless network. CONNECTING WI-FI Before connecting to your wi-fi network… Be sure to have the Vesta app installed from either Google Playstore for Android or Apple AppStore for Apple/iOS phones. Search for “Vesta sous vide” to find the correct app. Connect...
Keep reading